Frequently asked questions

Yes. Bali Governor's Regulation 45/2019 commits the province to clean energy and net-zero by 2060, with electric motorbikes explicitly part of that transition. They share the same roads and rules as petrol scooters.

Yes. Indonesian law requires an SIM C motorbike licence. For visitors the recognised substitute is an International Driving Permit with the motorbike (A) category, paired with your home licence. Bali police run checkpoints and fines apply, so check that your permit covers motorbikes before you book.

A passport photo, plus a visa scan if you are not Indonesian. We usually approve within a few hours, often faster. You can reserve dates while we review, and your booking confirms automatically the moment your account is approved. After that, every booking is instant.

Around Rp 5,000 a day in electricity versus roughly Rp 30,000 in petrol — about six times cheaper to run. For a daily rider the bike pays itself back in under six months.

It depends on the bike model and the terrain. A MAKA Cavalry covers around 160 km on flat coastal roads, noticeably less in the hilly inland routes around Ubud or Munduk. For most riders that is still a full day of exploring with charge to spare. Each model in the fleet lists its full range, battery, top speed, and other specs on its own page so you can pick the bike that fits your route.

We're building a network of free charging spots across Bali at restaurants, cafes, and partner venues. You can also charge at home: a standard wall outlet fully refills most electric motorbikes in about 4 hours. Battery-swap stations from SWAP Energi and PLN also cover Ubud, Canggu, Denpasar, and Padang Bay.

Most bikes can be delivered to you, with free delivery covering each owner's local area and Ubud, Canggu, and Sanur the most common. Bikes that offer delivery carry a RideDrop badge. Set your location on the bikes page to see which ones reach you and how far away they are. Spots further out are still possible for a small fee.

Delivery is free within each owner's set radius, so if you are nearby it usually costs nothing. Beyond that radius the bikes page shows a small per kilometer estimate, and the delivery itself is arranged directly with the owner. You can also pick the bike up at the owner's location for free.

Every rental includes a helmet for free, since it is required by law. When you book you can add a second helmet for a passenger, a handlebar phone holder for navigation at no cost, and a 2x faster charger that halves charging time. More extras such as a storage box are on the way, and each bike shows exactly which ones its owner offers.

You can cancel free of charge up to one day before the start date. Bookings made less than one day before pickup cannot be cancelled, since the owner has already committed the bike to your dates.

Riders take responsibility for damage or loss during a booking, either by arranging the repair or replacement themselves or by paying a fair cost. We are working on platform-wide insurance that will cover every bike on Move Clean Bali. Until that is in place, treat the bike with care and lock it whenever it is left unattended.

You have support for the whole rental. Our rental partners work closely with the motorbike makers, such as Polytron, to fix any issue as fast as possible. Help typically reaches you within hours, depending on where you are on the island. If anything feels off with the bike, message the owner right away.

Yes. From your bookings page you can request an extension on a confirmed booking, and once the owner approves it the booking simply runs longer. The total is recalculated for the full new duration, so you keep the same per day rate that longer rentals already get.

Every member gets a personal discount code. Share it with friends: when someone books a bike using your code, they get 5% off and you earn 10% of the booking total as community credit, redeemable against your own next booking. Each code is single use, and you cannot apply your own code to your own bookings. The only way to earn is to share.

Bali has roughly 4.8 million motorbikes, and their exhaust is the single largest source of air pollution on the island, with noise often double WHO limits. Each electric replacement is a measurable win.

Yes, if you hold a legal permit to rent motorbikes in Indonesia. Move Clean Bali is a marketplace as well as a community: licensed owners can list their electric bikes and earn from rentals. The platform takes a 30% commission and handles bookings, customer comms, and payouts.